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Key Strategies for Maximizing Insurance Coverage in Personal Injury Claims

Gerstner Adam Law Nov. 4, 2025

Suffering an significant injury can turn your life upside down in an instant, facing pain, medical bills, lost wages, and the stress of figuring out what comes next. It's overwhelming, and many people feel lost when trying to handle insurance claims on their own. It's tough to watch someone struggle through recovery while worrying about finances. That's why knowing some practical steps can make a big difference in getting the coverage you deserve.

At Gerstner Adam Law, our attorneys Paul Adam and Colin Gerstner are committed to supporting you through these challenges. From our office in Billings, Montana, we serve clients throughout Glendive, Miles City, and Sidney. Our goal is to help you build strong claims to pursue fair compensation. Here, we explore some strategies you can employ to maximize the compensation you receive from insurance companies after an injury.

Strategy 1: Seek Immediate Medical Care After an Injury

The first things you should do after an accident is get medical attention. This step isn't just about your health; it plays a key part in strengthening your insurance claim. Insurance companies often look for gaps in treatment to argue that your injuries weren't serious or related to the incident.

By seeing a doctor quickly, you create a clear record that links your condition to the event. Some of the primary reasons to seek medical attention after an injury include:

  • It establishes a timeline that shows your injuries happened because of the accident, making it harder for insurers to deny causation.

  • Early diagnosis can prevent conditions from worsening, which might lead to higher medical costs down the line that insurance should cover.

  • Medical records provide solid proof of your injury from the start, including details like symptoms, tests, and treatments, all of which support your claim's value.

  • Delaying care might give insurers a reason to question the severity of your injuries, potentially reducing your payout.

If you had prior health issues, insurers might blame them for your current injury. Disclose any pre-existing conditions upfront, but emphasize how the accident aggravated them. Once you've started treatment, attend all follow-up appointments and follow your doctor's advice. This ongoing care reinforces the legitimacy of your claim and helps maximize the compensation for both immediate and long-term needs.

Strategy 2: Document Everything Thoroughly

Keeping detailed records is crucial when pursuing a personal injury claim. Without proper documentation, it's easy for insurance adjusters to downplay your losses or dispute what happened. Start collecting information as soon as possible after the incident, even if you're still recovering. This habit builds a strong foundation for your case.

Strategic evidence collection builds a strong foundation for proving the cause and impact of an injury. Some common ways your can gather evidence effectively include:

  • Take photos of the accident scene, including damage to vehicles, road conditions, and any visible injuries, right away.

  • Collect witness statements with contact information, as their accounts can corroborate your version of events.

  • Save all medical bills, receipts for out-of-pocket expenses, and records of missed work to show financial impacts.

  • Note down conversations with insurance representatives, including dates, times, and what was discussed, to track any inconsistencies.

With comprehensive documentation, you position yourself better during negotiations. It shows insurers that you're prepared, which can lead to more favorable outcomes without needing to go to court.

Strategy 3: Review Your Insurance Policy Carefully

Knowing what's in your insurance policy can reveal coverage options you might not have considered. Insurance policies often include various protections, such as liability, uninsured motorist, or medical payments coverage. Take time to read through the details or have someone explain them to you. This knowledge helps you identify all possible sources of compensation.

You policy may also contain additional benefits, such as rental car reimbursement or lost wage coverage. If you're in an accident caused by someone else, their policy might cover your damages, but your own could fill in any gaps. For instance, if the at-fault driver's insurance falls short, your underinsured motorist coverage might kick in.

Don't hesitate to ask questions about ambiguous terms. Sometimes, policies have exclusions or limits that aren't obvious at first glance. By understanding these, you can avoid surprises and pursue every avenue for recovery. This approach often uncovers extra funds that make a real difference in your overall settlement.

Strategy 4: Avoid Giving Recorded Statements Prematurely

Insurance companies might ask for a recorded statement soon after an accident. While it seems routine, these statements can be used against you later. Adjusters are trained to ask questions that might minimize your claim or shift blame. It's best to hold off until you've had time to think things through.

If you must speak with them, keep answers brief and factual. Avoid speculating about fault or downplaying your injuries, as pain might not fully show up right away. Statements like "I'm fine" could be twisted to suggest minimal harm.

Waiting to provide an answer allows you to consult with an experienced personal injury attorney who can advise you on what to say. This caution protects your interests and keeps the door open for full compensation based on a complete picture of your losses.

Strategy 5: Negotiate Settlements Wisely

Settling too quickly can leave money on the table. Insurance offers often come fast and low, hoping you'll accept before realizing the full extent of your damages. Take your time to assess all the costs associated with your injury, including future medical needs and ongoing pain.

Compare the offer to your documented expenses and losses. If it doesn't cover everything, push back with evidence. Sometimes, highlighting specific policy provisions or comparable cases strengthens your position.

Exercising patience in negotiations can typically yield better results. Insurers know that drawn-out processes cost them too, so they're motivated to settle fairly if you stand firm.

Strategy 6: Account for Non-Economic Damages

Personal injury claims aren't just about bills and lost pay; they also include pain, suffering, and emotional distress. These non-economic damages can significantly increase your claim's value. Insurers often undervalue them, so it's important to quantify them as much as possible.

We recommend keeping a journal of how the injury affects your daily life, like sleep issues or relationship strains. Medical experts can link these to the accident, adding weight to your claim.

In negotiations, reference similar cases where non-economic awards were substantial. This helps justify a higher amount beyond just tangible costs. Including these elements confirms your claim reflects the full impact of the injury on your life.

Montana Statute of Limitations

In Montana, the statute of limitations for filing a personal injury claim is generally three years. Missing this window can bar you from recovery altogether. Remember to file sooner rather than later to preserve evidence and witness memories as well as to account for additional time for your claim to be resolved.

However, don't rush if you're still assessing damages. Balance urgency with thoroughness. Tracking deadlines keeps your options open and pressures insurers to act promptly.

Contact an Experienced Personal Injury Attorney for Guidance

As you work through these strategies, remember that personal injury claims can involve many details. At Gerstner Adam Law, our attorneys Paul Adam and Colin Gerstner are committed to reviewing your case, helping you gather evidence, and negotiating on your behalf. Located in Billings, Montana, we serve clients throughout the surrounding areas, including Glendive, Miles City, and Sidney. 

If you're facing a personal injury, you don't have to handle it alone. Reach out to us at Gerstner Adam Law today. We're ready to support you through every step.